Curio: Support
The trivia alarm. Wake up sharp.
Get help
Email [email protected] and you will get a reply from a person. Please say which iPhone and iOS version you are on, and what the alarm did or did not do. That is almost always enough to work out what happened.
Common questions
My alarm did not ring. Check that Curio is allowed to send alarms in iOS Settings, and that Low Power Mode did not stop the app overnight. An alarm cannot ring if the phone is switched off or out of battery.
The alarm was silent in my car. When CarPlay or Bluetooth is connected, iOS may route the alarm to that device. Curio warns you on the home screen when it detects this.
I cannot get the trivia. Once a morning you can use a 50/50, which clears all but two answers for half of what the trivia is worth. Every wrong tap takes that answer away, so you always get there, and the alarm is still switched off by you.
Do I need an internet connection? No. Every trivia and every recorded voice line ships inside the app, so an alarm works in airplane mode and on a phone that has never been online.
How do I cancel Premium? Open the App Store app, tap your photo, tap Subscriptions, and cancel there. Cancel at least 24 hours before the period ends to avoid renewing.